Referral Treatment Journey

We have created a comprehensive patient referral journey based on putting the needs, wishes and concerns of your patients first.

Please scroll down to see an overview and further details. Referring a patient to us is easy and we offer several options:

Treatment Journey

Here is an overview of a typical patient treatment journey for patients referred to us by other dentists:

Initial appointment

At the first appointment, in addition to a full clinical examination, we will scan the inside of the patient's mouth using our digital scanner which allows us to produce 3D images of teeth, soft tissue, nerve pathways and bone in a single scan. We also have a Cone Beam scanner and it may be necessary to use this for additional investigation.

Treatment Plan

We will provide your patient with a Treatment Plan based on their wishes and concerns, the initial consultation, clinical information and any further investigations we may carry out. This Treatment Plan will include options where relevant and a clear recommendation together with an estimate of costs and length of time to complete the treatment. We would be happy to discuss the treatment plan in detail with you prior to your patient having to make a decision

Treatment Plan Acceptance

If your patient decides to go ahead with treatment, they will be able to sign their acceptance online and we will then arrange for any deposit and fee payment to be made. Alternatively, we will also progress any initial patient finance application. Importantly, we will inform you about the patient's decision.

Course of Treatment

Further to the patient formally accepting their Treatment Plan, we will plan and book the necessary appointments for their course of treatment. If any initial treatment has been agreed to be carried out by you prior to commencement of our COT, we will liaise with your team to co-ordinate timings. During this time, we will keep you informed of progress.

Treatment Completion

Once treatment is finished, we will carry out a series of specific actions designed to check everything planned has worked as intended and advise the patient that our involvement is completed. This will include asking for patient feedback about their treatment, care and experience. We will share this feedback and inform you that the patient is being sent back to your ongoing care.

Aftercare

To ensure long-term success of the treatment, we will stress to the patient the importance of ongoing regular check-ups and conscientious oral hygiene with you, their regular dentist. In the rare event of post-treatment complications, we guarantee that your patient will receive remedial care as a priority.

How to refer

If you are a dentist looking to refer a patient for dental implants, we have a dentist referral form to fill out here or you can get in touch with us via our phone or by post. If you are a patient, you may fill in a self-referral form here or alternatively talk to our staff and book a consultation.

Dentist Referral

Advice and support

Do you have questions or need advice or support for one of your patients?

We will be pleased to arrange a call or VIDEO consultation whichever is most helpful. We can even arrange a VIDEO call to include your patient and in this instance, will always act as your invited guest and reinforce your role as the primary dental care provider.

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